To Contact EasyLink Call
1-800-828-7115Desktop Messaging
Overview
EasyLink’s Desktop Messaging Service is a 100% outsourced solution allowing organizations to eliminate the hardware, software, telecom lines, maintenance and related infrastructure associated with fax servers and traditional fax machines. And, the service is integrated with multi-function devices for a true, one source solution.
By implementing Desktop Messaging you can:
- Increase employee productivity by integrating fax with e-mail
- Reduce costs associated with faxing by eliminating hardware, software, and annual maintenance
- Ensure security and compliance
- Free IT resources to focus on core initiatives
- Support casual fax usage through multi-function device integration
Our Desktop Messaging Service is so simple to deploy. In fact, you can be up and running in just a few days, not weeks or months. And our team of trained professionals will manage the entire implementation for you. With years of experience migrating customers from fax servers, we have the know-how to quickly and easily assist you in moving users to our Software as a Service solution with no impact to your user community.
Features
Do each of your departments or locations manage their own fax infrastructure? Are you still installing fax machines to keep up with volume growth? Is your IT department spending too much time managing fax servers, monitoring their uptime, ensuring they have adequate capacity to handle your volume? Are your faxes being sent and received securely ensuring they meet corporate security guidelines?
EasyLink Desktop Fax Service helps you eliminate the administrative headaches associated with managing your fax infrastructure. The service allows you to:
- Securely send and receive faxes within your e-mail client
- Reconcile sent faxes with delivery notifications
- Assign never-busy fax numbers directly to users to ensure privacy of received data
- Administer user accounts with our web-based administrative interface where you can easily add, modify or delete users at will or, implement our WebServices Account Management API for integration with your back-end systems for automated user account management
- Monitor usage with our easy to use ad-hoc or scheduled management reports
EasyLink’s Business Integration Network is the engine behind our fax services providing a secure, redundant and geographically disperse network infrastructure ensuring your faxes are always delivered.
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